Returns & Exchanges
At Generations, we want you to love every piece you wear, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our goal is to ensure your wardrobe perfectly reflects your personal style with complete peace of mind.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Place the items in their original packaging and secure the prepaid shipping label provided via our portal to the outside of the box.
Drop Off the Shipment
Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of receiving your label.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing